Working with Reality HR to help you with managing performance can make a major difference to the success of your business.
It is vital that you tackle managing performance issues quickly and decisively because ignoring it will have a disproportionately negative impact on the rest of the team, and could seriously affect the performance of the business.
Our managing performance service helps you to provide the stimulus and the framework for your employees to grow, and to keep growing, focusing on nurturing development.
When employees are not clear about the standards of conduct and performance you expect of them, it becomes very difficult to challenge them when their performance falls below those standards.
Part of a manager’s responsibility is to ensure that all employees are clear about what is expected of them in the first place.
Each team member must also know about the procedures that you have in place to deal with managing performance and misconduct. Providing all this is clear, the way forward should be pretty straightforward – shouldn’t it? Regrettably it isn’t, because managers often fail at managing performance even when the policies and processes are as clear as a bell. When you work with Reality HR, a senior professional will work alongside you to make managing performance much easier, less stressful and more effective.
The starting point for managing performance is identifying whether or not the employee is underperforming significantly and consistently. If the gap between the required performance and actual performance is significant, it needs tackling.
And is it happening consistently, or is the team member having an occasional ‘off’ day with good performance the rest of the time? It’s the consistent performance that you need to tackle using your agreed procedures.
Assuming that the employee underperformance is significant and consistent, we will help you or your managers to put a support structure in place, or to check that your existing structure is sufficiently robust. The employee needs:
There are only two reasons why someone in your team might continue to perform below the standards required. Either they are incapable of doing so, or they are unwilling to do so.
You should have clear procedures in place for either eventuality. Both require similar levels of care, attention and documentation and it may be more cost-effective for you to use Reality HR to help you develop these processes and indeed to support you in implementing them, leaving you free to concentrate on growing your business.
“We are delighted with the progress that has been made in the last 12 months. Reality HR’s contribution to improving performance management has been terrific. The team have also helped us with a number of absence, disciplinary and capability problems. These have all been dealt with in a calm and professional manner, without any comebacks. This is a testament to the robustness of the procedures we now have in place.”
“We were delighted to find in Reality a whole team of HR professionals who always respond with, ‘we can find a way of doing that’, and whose people are focused on commercially sound outcomes.”
Jim Highnam . BV Dairy
“We are delighted with the progress that has been made in the last 12 months. Reality HR’s contribution to improving performance management has been terrific …”
Marcus Graziano . Caspian One
“We were attracted to Reality HR because they took a very practical approach to HR, that was much more human and pragmatic than other providers …”
Sue Massey. Inductotherm Heating & Welding
“The clients are also happier – they have noticed that service is much more reliable and more efficient than before. I would say business has grown by 10-20% as a result of the changes that have been implemented …”
Tony Wray. Optimus Patents